Terms of Service

OphoTech Inc. (collectively referred to as "OphoTech", "We", "Us", or "Our") provides the ophotech.com website and various related services (collectively, the "Site" or "Services") to you, the "User," "Client," or "Customer," subject to your compliance with all the terms, conditions, and notices contained or referenced herein (the "Terms of Use," "Terms and Conditions," "Agreement," or "Terms"), as well as any other written agreement between us and you. When using particular services or materials on this Site, users shall be subject to any posted rules applicable to such services or materials, which may contain additional terms and conditions. All such rules are hereby incorporated by reference.

BY USING THIS SITE, YOU AGREE TO BE BOUND BY THESE TERMS OF USE. IF YOU DO NOT AGREE, PLEASE EXIT THE SITE. YOUR REMEDY FOR DISSATISFACTION IS TO STOP USING THE SITE AND/OR THE RELATED PRODUCTS OR SERVICES. YOUR AGREEMENT TO THESE TERMS BECOMES EFFECTIVE IMMEDIATELY UPON YOUR FIRST USE OF THIS SITE.

OphoTech offers various data services and documentation through the Site, including, but not limited to, Fraud Detection, Bot Detection, Data Validation, IP Intelligence, Email Validation, Phone Validation, User and Payment Screening, Device Fingerprinting, and other related services ("OphoTech Services").

You are responsible for providing, at your own expense, all equipment and Internet access necessary to use OphoTech Services, and any fees associated with such access.

OphoTech grants you a non-exclusive, non-transferable, non-sublicensable license to access and use OphoTech Services. You agree to use the Services in compliance with all applicable laws, regulations, and these Terms. OphoTech reserves the right to modify or discontinue any part of the Site or its features at any time, with or without notice. Any new features or services added will also be subject to these Terms of Use.

To access certain services, you must (a) create an account and password via our online registration, and (b) keep your registration data accurate and updated. By registering, you confirm all information provided is accurate, current, and complete.

Upon registration, your account contact information may be transferred to a secure CRM system. You may be contacted by support or marketing teams, either automatically or manually. To opt out, please submit a support request or written notice.

The Client authorizes OphoTech to use its name, logo, and/or trademark in OphoTech marketing materials (e.g., website, non-public brochures) in accordance with brand guidelines or accepted standards of decency.

The Client may revoke this right with seven (7) business days' written notice.

OphoTech processes Client Data in accordance with its Data Processing Agreement ("DPA"), which is incorporated by reference. The DPA outlines the parties' roles and legal bases for processing personal data under applicable privacy laws, including the GDPR and the CCPA.

OphoTech implements and maintains appropriate safeguards to protect Client Data. Clients are responsible for ensuring that any data sharing with OphoTech complies with applicable data protection laws.

Your use of the Site and Services must comply with all laws and regulations; you are solely responsible for your communications and conduct. You may not attempt to breach security, gain unauthorized access, or interfere with another's use of the Site. Violations may result in criminal or civil liability.

OphoTech is not a consumer reporting agency under the Fair Credit Reporting Act (FCRA), and our data does not constitute "consumer reports." You agree not to use OphoTech Services for purposes governed by the FCRA.

We may terminate your account at our sole discretion for violations. We will cooperate with law enforcement as required. If your account is terminated, a pro-rated refund will be issued for any paid services.

"OphoTech Content" includes all information, data, reports, analytics, software, API responses, documentation, graphics, audio, video, designs, and other materials provided through OphoTech Services.

All Content and intellectual property rights are the exclusive property of OphoTech and/or its licensors and are protected by applicable laws. Use of the Services does not grant you any rights beyond those expressly granted here.

OphoTech trademarks, service marks, and logos ("OphoTech Marks") are property of OphoTech or its affiliates. This Agreement grants you no right to use any OphoTech Marks or third-party trademarks.

OphoTech is not responsible for errors, omissions, or outdated materials, nor for damages resulting from your use or downloading of materials.

Some jurisdictions do not allow exclusion of certain warranties; some limitations may not apply.

You are responsible for keeping your password and account information secure and for all actions taken under your account. OphoTech personnel will never ask for your password. You may enable Two-Factor Authentication (2FA) for additional security.

Accounts may not be shared or transferred. Violation may result in immediate termination.

OphoTech employs robust security measures to protect client data and complies with all applicable privacy regulations.

OphoTech may suspend or terminate your access to all or part of the Site or Services, with or without notice, for any reason, including breach of these Terms. Upon termination, your right to use the Site ceases immediately, and OphoTech may delete your account and associated data. OphoTech is not liable for damages arising from such actions.

If OphoTech terminates your account, you will receive a pro-rated refund for unused paid services. You may terminate this Agreement at any time with 30 days' written notice, but all outstanding fees will become immediately due and no refunds will be issued for unused services.

Each API request deducts a query credit from your account, except where otherwise stated. Query usage is tracked and billed as per your subscription or prepaid plan.

All purchases are final and non-refundable, except where required by law. You are responsible for monitoring your usage and maintaining an active account balance.

Client may transmit transactional, behavioral, or user data ("Client Data") to OphoTech for fraud detection, risk analysis, and threat intelligence services. OphoTech may use anonymized or aggregated Client Data to improve global scoring, without disclosing PII or client-specific business data.

All Client Data is protected with industry-standard safeguards and processed in accordance with privacy regulations and the Data Processing Agreement.

This Site is operated from Ontario, Canada. By accessing the Site, both parties agree that the laws of the Province of Ontario, without regard to its conflict of law principles, shall govern all matters relating to the use of the Site and Services.

Both parties consent to the exclusive jurisdiction and venue of courts in Ontario for any disputes arising under this Agreement.